Technical Support


SaaS / Hosted Solutions

Hosted Solutions


Because your success is the heart of our business, we offer a range of high-value service plans to fit your support requirements. As a trusted partner, we work alongside your team to help you manage your RailComm solutions with complete confidence.

Our technical services include:

  • Remote support to assist and resolve incidents related to your RailComm solution
  • Software updates with the latest versions available
  • On-site support to assist and resolve incidents at your location
  • Proactive monitoring that helps prevent unexpected emergencies with your IT infrastructure
  • System modifications that support your railroad growth or changes
  • Training to ensure your team takes full advantage of features and functions

The best way to take advantage of our technical services at a great value is to enroll in a service plan. The RailComm Service Plans provide access to support resources when it matters most. Whatever the level of support you require, we are sure that we will have a plan that meets your operation’s needs.

Download the RailComm Service Plans brochure to select the plan that meets your needs.

Contact us, we are here to help.

Call our support line at +1-877-724-5266 or email at

Mexico: +52 800 283 3071
Chile: +56 2 3210 3786
New Zealand: +64 9 888 0569

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